Assessor Resource

SISSSCO409
Work collaboratively with support personnel

Assessment tool

Version 1.0
Issue Date: May 2024


This unit applies to personnel who coach or train athletes in a sport-specific training or competition setting at an intermediate level.

This unit describes the performance outcomes, skills and knowledge required to consult with others to develop and maintain an effective working relationship in relation to sporting activities or competition.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

interact with a range of relevant support personnel according to knowledge and expectations of roles and responsibilities as well as developing and implementing strategies to facilitate professional and effective working relationships

use effective communication techniques to consult with support personnel and maintains confidentiality, security and privacy of information

apply a continuous improvement approach to evaluate relationships with support personnel and recommend potential improvements.

Context of and specific resources for assessment

Assessment must ensure:

participation in multiple interactions with sports officials relevant to the individual’s current or intended work role to demonstrate competency and consistency of performance.

Assessment must also ensure access to:

a range of relevant support personnel

a coaching setting including athletes participating in activities or competitions

organisational policies and procedures in relation to interacting with support personnel.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

observation of interaction with support personnel in forming and maintaining effective working relationships

oral or written questioning to assess knowledge of the functions and responsibilities of support personnel

third-party reports from a supervisor detailing work performance over multiple applications.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.

SISSSCO303 Plan and deliver coaching programs

SISSSCO304 Customise coaching for athletes with specific needs

relevant sport-specific technical units.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

communication skills to:

consult with support personnel to develop and assess strategies to build rapport

interact with support personnel and athletes in a professional manner

resolve activity or competition issues

self-management skills to determine and work within own areas of professional expertise

problem-solving skills to identify issues:

in relationships and implement measures to improve working relationships

identify issues requiring external assistance.

Required knowledge

organisational policies and procedures to enable the development of effective relationships and professional conduct of competitions and activities

available support personnel and their areas of expertise or responsibility

relevant activity or sport-specific knowledge in order to work effectively with support personnel and understand and discuss decisions made

roles and responsibilities of support personnel within an activity or sport.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the individual, accessibility of the item, and local industry and regional contexts) may also be included.

Support personnelmay include:

classifiers

disability specific

sport administrators

team managers

gear stewards

other coaches

competition managers

facility managers

fitness professionals

officials

sports physician

sports trainer

sports doctor

parent or guardian

physiotherapist

accredited exercise physiologist

sports scientist

remedial massage therapist

accredited practising dietician

psychologist.

Strategiesmay include:

communication processes

clarifying roles and responsibilities

negotiation of best possible outcome for athletes

discussion of decisions made by officials

questioning and clarification of decisions

promotion of protocols.

Organisational policies and procedures may include:

work health and safety

duty of care

conflict resolution procedures

communication protocols

privacy

mediation.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Research availability of support personnel, their skills and the range of services provided. 
Identify key personnel for the relevant sporting activity, training program or competition. 
Consult with support personnel to plan strategies to resolve key training, competition or activity issues according to organisational policies and procedures. 
Select methods for implementing strategies and advice received. 
Seek clarification from support personnel as required. 
Incorporate recommendations from support personnel when planning coaching sessions and competition preparation activities. 
Recognise information that needs to be shared with support personnel and provide as required. 
Provide advice to athletes with identified specific requirements in consultation with support personnel. 
Maintain working relationships with support personnel. 
Consult with support personnel to assess the effect of the strategies in facilitating effective relationships. 
Make modifications to the strategies in consultation with support personnel and athletes. 

Forms

Assessment Cover Sheet

SISSSCO409 - Work collaboratively with support personnel
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

SISSSCO409 - Work collaboratively with support personnel

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: